Introduction

This is the first of what I hope is an ongoing communication with the citizens of Grand Rapids. My name is Shawn Gillen and I am the new City Administrator for Grand Rapids. One goal I set when I took the job was to utilize technology to bridge the communication gap between the tax payers and their city government. Each week I will post an update on what your city government has been up to. I will attempt to outline my approach to public administration and do my best to bring clarity to some very complex issues that the city is facing.